Welcome to Egypt eVisa Support
Navigating the Egypt eVisa application process can sometimes raise questions or concerns. Whether you're experiencing technical difficulties, need clarification about requirements, or have questions about your application status, our dedicated support team is here to assist you every step of the way.
We understand that applying for a visa is an important part of your travel planning, and we're committed to making the process as smooth and stress-free as possible. This page provides comprehensive information about how to contact our support team, what assistance we can provide, and answers to common support-related questions.
How to Contact Egypt eVisa Support
Email Support
Available 24/7
For non-urgent inquiries, detailed questions, or document submissions, email us at:
support@evisa.express
We typically respond within 24 hours during business days.
Phone Support
Monday to Friday, 8am to 4pm (GMT+2)
For immediate assistance, call our multilingual support team:
- English: +44 2031 293 603
- English (US): +1 929 238 1300
- Deutsch: +49 30209930611
- Polski: +48 32 431 00 11
- Español: +34937371120
Online Status Check
Track Your Application 24/7
Check your Egypt eVisa application status online anytime using your reference number.
Get real-time updates on your application progress without waiting for support.
Ready to Apply for Your Egypt eVisa?
Start your application now with our simple online process
Apply NowWhat Our Support Team Can Help You With
Application Assistance
- Guidance on completing the Egypt eVisa application form
- Help with uploading required documents
- Clarification about document requirements
- Assistance with photo specifications
- Support with payment processing issues
- Questions about eligibility criteria
Application Status & Issues
- Checking your application status
- Resolving technical difficulties
- Addressing application rejections
- Requesting corrections to submitted applications
- Inquiries about processing times
- Questions about urgent processing options
Support for Specific Situations
First-Time Applicants
New to the Egypt eVisa process? Our team can guide you through every step, from understanding what an eVisa is to completing your application successfully.
Family Applications
Traveling with children? Get specialized help with eVisa applications for minors and family group applications.
Urgent Travel Needs
Need your eVisa quickly? Contact us about expedited processing options and last-minute travel assistance.
Technical Problems
Experiencing website issues, upload errors, or payment problems? Our technical support team can help resolve these quickly.
Common Support Questions
Response times vary depending on your contact method:
- Phone support: Immediate assistance during business hours (Monday to Friday, 8am to 4pm GMT+2)
- Email support: Typically within 24 hours during business days
- Peak periods: Response times may be slightly longer during high-volume periods
For urgent matters, we recommend calling our phone support line during business hours for the fastest assistance.
To help us assist you more efficiently, please have the following information ready:
- Application reference number (if you've already submitted an application)
- Full name as it appears on your passport
- Passport number
- Email address used for the application
- Detailed description of your question or issue
- Screenshots of any error messages (if applicable)
Having this information ready will help our support team resolve your inquiry faster.
Yes, our support team can help if your Egypt eVisa application was rejected. We can:
- Explain the specific reason for rejection
- Advise on what corrections or improvements are needed
- Guide you through the reapplication process
- Help ensure your documents meet all requirements
- Answer questions about eligibility concerns
Learn more about common reasons for Egypt eVisa rejection and how to avoid them.
Yes! We offer multilingual support to assist travelers from around the world. Our support team can help you in:
- English - Available via all contact methods
- German (Deutsch) - Phone: +49 30209930611
- Polish (Polski) - Phone: +48 32 431 00 11
- Spanish (Español) - Phone: +34937371120
- Chinese (中文) - Phone: +86 10 852 41 270
- French (Français) - Phone: +44 2031 293 603
When emailing, please indicate your preferred language in the subject line for faster routing to the appropriate support specialist.
If you need to make changes to your Egypt eVisa application after submission, contact our support team immediately. The ability to make changes depends on the processing stage:
- Before processing begins: Minor corrections may be possible
- During processing: Limited changes can be made
- After approval: A new application may be required
Contact us as soon as you notice an error. Provide your application reference number and clearly explain what needs to be changed. Our team will advise on the best course of action.
Our support availability varies by contact method:
- Email support: Available 24/7 - You can send emails anytime, though responses are provided during business hours
- Phone support: Monday to Friday, 8am to 4pm (GMT+2) - Not available on weekends or public holidays
- Online status check: Available 24/7 at any time
For urgent matters arising on weekends, send an email with "URGENT" in the subject line, and we'll prioritize your inquiry when our team returns.
Before Contacting Support
Check Our Resources
Many questions can be answered quickly by reviewing our comprehensive guides:
- Egypt eVisa FAQ - Answers to common questions
- Application process guide - Step-by-step instructions
- Fee information - Cost breakdown and payment methods
- Visa types - Single vs. multiple entry options
- Validity information - How long your eVisa lasts
Self-Service Options
Try these self-service tools before contacting support:
- Status check: Track your application progress online
- Email confirmation: Check your spam/junk folder for eVisa emails
- Application review: Double-check your submitted information
- Document verification: Ensure your documents meet requirements
- Payment confirmation: Verify your payment was processed
Tips for Getting the Best Support
Be Specific
Clearly describe your issue or question. Include specific error messages, steps you've taken, and what you're trying to accomplish.
Provide Details
Include your application reference number, passport details, and any relevant dates. More information helps us assist you faster.
Use Screenshots
If you're experiencing technical issues, screenshots of error messages or problems can help our team diagnose and resolve issues quickly.
About Our Support Service
Professional Egypt eVisa Assistance
Our support service is provided by International Visa Service Sp. z o. o. sp. k., a professional visa assistance company dedicated to helping travelers obtain their Egypt eVisa efficiently and correctly.
Company Information
International Visa Service Sp. z o. o. sp. k.
NIP: PL9542766476
Graniczna 29 street
40-017 Katowice
Poland
Our Commitment
We are committed to providing accurate, helpful, and timely support to all Egypt eVisa applicants. Our experienced team stays updated on the latest requirements and procedures to ensure you receive the most current and reliable information.
Whether you're applying for the first time or have questions about a specific situation, we're here to help make your Egypt eVisa application process as smooth as possible.
Get Started with Your Egypt eVisa Application
Don't let questions hold you back - our support team is ready to help you every step of the way
Apply for Egypt eVisa Now